Olivia Carville, an investigative reporter at Bloomberg News, received the WERT Prize for “Airbnb’s Nightmare,” and follow-ups that unveiled how Airbnb’s elite belief-and-security workforce performs to continue to keep crime and protection violations at Airbnb properties out of the news.
“This deep dive into the company’s approach with particulars about the trust-and-basic safety staff — a group I was unaware of till reading the story — was an eye-opening look at the issues going through the business and the lengths it goes to restrict the fallout,” wrote just one judge.
The tale highlights how significantly is at stake for a firm whose mission is dependent on strangers trusting strangers and is noteworthy not only for its reporting and storytelling but also for its impact. Airbnb revised its phrases of support to make it possible for sexual assault survivors to sue the firm in court alternatively than go by arbitration. Expedia and TripAdvisor updated their basic safety procedures, and shorter-expression rental platforms agreed to share details on hazardous listings to superior guard end users.
The WERT Prize honors excellence in comprehensively described small business journalism by a woman that fosters a larger knowledge of global organization.
It was founded in 2018 and is funded by a bequest from the Women’s Financial Spherical Desk and assistance from the Muriel F. Siebert Basis and the international management consulting business McKinsey & Company.